Billing & Payments
Managing your subscription, credits, and payment history
Billing & Payments
Billing is managed at the workspace level — every project and service inside it draws from the same plan, quotas, and credit balance.
Where to find things
Workspace settings → Billing:
- Current plan and entitlements
- Live usage (this period)
- Credit balance and ledger
- Invoices and payment methods
Plans & upgrades
A plan defines what your workspace can do: service counts, replica limits, build minutes, storage. Upgrading takes effect immediately for new actions; downgrading keeps running resources but blocks new ones beyond the new quota.
See Billing & Usage for how metering works.
Credits
Usage consumes workspace credits. Refills from your plan arrive monthly; top-up purchases add immediately. Every grant and spend is a ledger entry, so any balance can be explained line by line.
Payment methods
Manage cards in billing settings. The default method is charged when an invoice is issued; failed charges retry and notify workspace admins.
Invoices
When a billing period closes, an invoice is generated and delivered via notification (in-app + email). All historical invoices remain downloadable.
Notifications
| Event | Channel |
|---|---|
| Invoice ready | In-app + email |
| Low/exhausted credits | In-app |
| Failed payment | In-app + email |
Questions about a charge
Each charge traces back through the invoice → usage aggregates → individual usage events. If something looks wrong, note the invoice ID and time range — support can trace exactly which resources generated it.