Billing & Payments

Learn how to manage your subscription, track usage, update payment methods, and understand billing in Parslinks.

Accessing Billing

Navigate to billing from the dashboard:

Select your organization
Click Billing in the sidebar
View your current plan, usage, and invoices

Current Plan

Plan Overview

See your active subscription:

Current Plan: Team Plan
─────────────────────────────
Monthly Cost: $60.00
Billing Cycle: Monthly
Next Billing Date: Feb 1, 2024
Payment Method: •••• 4242

Status: Active

Plan Details

View what's included:

Resources
─────────────────────────────
✅ Unlimited projects
✅ 500 deployments/day
✅ 5,000 build minutes/month
✅ 10 concurrent builds
✅ 5 TB bandwidth/month
✅ 10 team members

Change Plan

Upgrade or downgrade anytime:

Go to Billing → Plans
Click Change Plan
Select new plan
Review changes
Confirm

Upgrade:

Takes effect immediately
Prorated charge for remaining period
New limits apply instantly

Downgrade:

Takes effect at end of billing period
Continue with current plan until renewal
Prorated refund on annual plans

Billing Cycles

Monthly Billing

Billing Frequency: Monthly
Next Charge: $60.00 on Feb 1, 2024
Billing Date: 1st of each month

Characteristics:

Charged every month
Cancel anytime
No long-term commitment
Flexible

Annual Billing

Billing Frequency: Annual
Next Charge: $576.00 on Jan 1, 2025
Billing Date: Jan 1 annually
Savings: $144/year (20% off)

Characteristics:

Charged once per year
20% discount vs monthly
Can cancel with prorated refund
Better value

Switching Billing Cycles

Go to Billing → Subscription
Click Change Billing Cycle
Select Monthly or Annual
Review changes
Confirm

From Monthly to Annual:

Immediate charge for annual plan
Credit for unused monthly time
20% savings

From Annual to Monthly:

Takes effect at end of annual period
Or immediately with prorated refund

Usage & Limits

Current Usage

Track your usage in real-time:

Current Billing Period: Jan 1 - Jan 31

Build Minutes
450 / 5,000 (9%)
█████░░░░░░░░░░░░░░░

Bandwidth
2.3 TB / 5 TB (46%)
█████████░░░░░░░░░░

Deployments Today
23 / 500 (5%)
█░░░░░░░░░░░░░░░░░░

Team Members
7 / 10 (70%)
██████████████░░░░░

Usage History

View historical usage:

Go to Billing → Usage
Select time period
View detailed breakdown

December 2023
─────────────────────────────
Build Minutes: 4,234 / 5,000
Bandwidth: 3.8 TB / 5 TB
Deployments: 387
Team Members: 7
Overage Charges: $0.00

Usage Alerts

Set alerts to avoid overages:

Go to Billing → Alerts
Click Add Alert

Configure:

Alert Type: Build Minutes
Threshold: 80%
Recipients: [email protected]

Save alert

Alert Triggers:

80% of quota used
90% of quota used
100% of quota used (overage)
Daily summary

Overage Charges

If you exceed plan limits:

Overage Charges This Month
─────────────────────────────
Build Minutes: 234 extra minutes
  × $0.10 per minute = $23.40

Bandwidth: 0.5 TB over quota
  × $0.10 per GB = $51.20

Total Overage: $74.60

Overage Rates:

Build minutes: $0.10/minute
Bandwidth: $0.10/GB
Edge functions: $0.50/100K invocations
Image optimization: $0.005/image
Extra team members: $5-10/member/month

Payment Methods

Add Payment Method

Go to Billing → Payment Methods
Click Add Payment Method

Enter card details:

Card Number: 4242 4242 4242 4242
Expiration: 12/25
CVC: 123
Billing ZIP: 12345

Click Add Card

Accepted Cards:

Visa
Mastercard
American Express
Discover
Most debit cards

Multiple Payment Methods

Store multiple cards:

Payment Methods
─────────────────────────────
Visa •••• 4242 (Default)
  Expires: 12/2025

Mastercard •••• 1234
  Expires: 06/2026

+ Add Payment Method

Default Payment Method

Set which card to charge:

Go to Payment Methods
Click ⋮ on desired card
Click Set as Default

Update Payment Method

Update card details:

Find the payment method
Click ⋮ → Update
Enter new details
Save changes

Remove Payment Method

Delete a saved card:

Find the payment method
Click ⋮ → Remove
Confirm removal

Note: Cannot remove the last payment method on a paid plan.

Payment Security

All payments are secure:

✅ Processed by Stripe
✅ PCI DSS compliant
✅ No card data stored on our servers
✅ SSL encrypted
✅ 3D Secure supported

Invoices

View Invoices

Access all past invoices:

Invoices
─────────────────────────────────────
Date          Amount    Status    PDF
Jan 1, 2024   $60.00    Paid      ↓
Dec 1, 2023   $60.00    Paid      ↓
Nov 1, 2023   $60.00    Paid      ↓
Oct 1, 2023   $85.60    Paid      ↓  (with overage)

Invoice Details

Click an invoice to see details:

Invoice #INV-2024-001
─────────────────────────────
Date: January 1, 2024
Status: Paid

Line Items:
  Team Plan (Monthly)          $60.00

Subtotal:                      $60.00
Tax:                           $0.00
─────────────────────────────
Total:                         $60.00

Payment Method: Visa •••• 4242
Payment Date: Jan 1, 2024

Download Invoices

Download PDF invoices:

Go to Billing → Invoices
Click Download (↓) next to invoice
PDF downloads automatically

Use for:

Expense reports
Accounting records
Reimbursement requests

Email Invoices

Invoices are automatically emailed to:

Organization owner
Additional recipients (configurable)

Configure email recipients:

Go to Billing → Settings
Add Invoice Recipients
Enter email addresses
Save settings

Failed Payments

If payment fails:

Payment Failed!
─────────────────────────────
Invoice: $60.00
Reason: Card declined

Actions:
• Update payment method
• Retry payment
• Contact support

What happens:

Email notification sent
Automatic retry after 3 days
Another retry after 7 days
Account suspended after 14 days

To resolve:

Update payment method
Contact your bank
Retry payment manually

Billing Information

Update Billing Details

Configure billing information:

Billing Information
─────────────────────────────
Company Name: Acme Corporation
Email: [email protected]
Address: 123 Main St
City: San Francisco
State: CA
ZIP: 94102
Country: United States
Tax ID: 12-3456789

Go to Billing → Billing Information
Update details
Click Save

Tax Information

Add tax ID for exemption or compliance:

Tax Information
─────────────────────────────
Tax ID Type: EIN
Tax ID: 12-3456789
Tax Exempt: No

VAT ID: (for EU customers)

Billing Address

Keep address updated for:

Accurate tax calculation
Proper invoicing
Compliance requirements

Subscription Management

Cancel Subscription

Cancel your paid plan:

Go to Billing → Subscription
Click Cancel Subscription
Select reason (optional)
Choose cancellation type:
- End of period: Access until renewal date
- Immediate: Downgrade to Free plan now
Confirm cancellation

What happens:

Access continues until end of billing period
No refund for monthly plans (unless requested)
Prorated refund for annual plans
Downgrade to Free plan
Data retained for 30 days

Reactivate Subscription

Reactivate a cancelled plan:

Go to Billing → Plans
Select desired plan
Click Subscribe
Add payment method
Confirm activation

Takes effect immediately:

Limits restored
Features unlocked
Charged for new period

Pause Subscription

Temporarily pause (Enterprise only):

Go to Billing → Subscription
Click Pause Subscription
Select pause duration (1-3 months)
Confirm

During pause:

No charges
Projects remain accessible
No new deployments
Data retained

Discounts & Credits

Apply Discount Code

Redeem a promotion code:

Go to Billing → Subscription
Click Apply Discount Code
Enter code
Click Apply

Discount Applied!
─────────────────────────────
Code: STARTUP50
Discount: 50% off for 6 months
New Price: $30.00/month
Valid Until: July 1, 2024

Account Credits

View available credits:

Account Credits
─────────────────────────────
Promotion Credit: $100.00
Referral Credit: $25.00
─────────────────────────────
Total Available: $125.00

Next Invoice:
  Subscription: $60.00
  Credits Applied: -$60.00
  You Pay: $0.00

Credits used automatically on next invoice.

Referral Program

Earn credits by referring others:

Go to Billing → Referrals
Copy your referral link
Share with friends
Earn $25 per paid signup

Your Referral Stats
─────────────────────────────
Link: parslinks.com/r/abc123
Signups: 12
Paid Conversions: 5
Credits Earned: $125

Partner Discounts

Special programs available:

Startups: 50% off Team plan (1 year)
Open Source: Free Team plan
Education: Free Pro plan
Non-Profit: 50% off any plan

Apply at: Billing → Programs

Enterprise Billing

Enterprise plans have additional options:

Invoice Payment

Pay by invoice instead of card:

Invoice Payment Terms
─────────────────────────────
Payment Terms: Net 30
Invoice Delivery: Email
PO Number Required: Yes
Minimum Commitment: 1 year

Custom Billing

Annual or multi-year contracts
Custom payment terms
Wire transfer support
Purchase order support
Volume discounts
Dedicated account manager

Consolidated Billing

Multiple organizations, one invoice:

Consolidated Billing
─────────────────────────────
Organization A: $200/month
Organization B: $150/month
Organization C: $100/month
─────────────────────────────
Total: $450/month

Billing API

Automate billing operations:

Get Current Usage

curl https://api.parslinks.com/v1/billing/usage \
  -H "Authorization: Bearer TOKEN"

Response:

{
  "period": {
    "start": "2024-01-01",
    "end": "2024-01-31"
  },
  "usage": {
    "buildMinutes": 450,
    "bandwidth": 2473901162496,
    "deployments": 23
  },
  "limits": {
    "buildMinutes": 5000,
    "bandwidth": 5497558138880,
    "deployments": 500
  }
}

List Invoices

curl https://api.parslinks.com/v1/billing/invoices \
  -H "Authorization: Bearer TOKEN"

Download Invoice

curl https://api.parslinks.com/v1/billing/invoices/inv_123/pdf \
  -H "Authorization: Bearer TOKEN" \
  -o invoice.pdf

Troubleshooting

Payment Declined

Common reasons:

Insufficient funds
Card expired
Incorrect card details
Bank blocking transaction
3D Secure verification needed

Solutions:

Verify card details are correct
Check with your bank
Try a different card
Contact support

Wrong Amount Charged

Check:

Overage charges
Prorated charges (plan changes)
Multiple organizations
Addon purchases

To resolve:

Review invoice details
Contact support if incorrect
Request refund if overcharged

Cannot Cancel Subscription

Reasons:

Active commitments (annual)
Payment issues (settle first)
Permissions (must be owner)

Contact support for assistance.

Missing Invoice

Solutions:

Check spam folder
Verify email address in settings
Download from dashboard
Request resend from support

Best Practices

1. Monitor Usage

Set up usage alerts
Review monthly usage
Plan for growth
Upgrade before limits

2. Keep Payment Method Updated

Update before expiration
Add backup payment method
Verify card limits
Enable auto-pay

3. Review Invoices

Check monthly invoices
Verify charges are correct
Download for records
Report issues promptly

4. Plan Appropriately

Choose plan for your needs
Consider annual for savings
Monitor team size
Upgrade proactively

5. Use Credits

Apply discount codes
Refer friends
Join partner programs
Use credits before expiry

Frequently Asked Questions

When will I be charged?

Monthly: Same day each month (day you subscribed)
Annual: Same date each year
Overages: Included in next invoice

Can I get a refund?

Monthly: No refunds (cancel for next month)
Annual: Prorated refund on cancellation
First 30 days: Full refund if unsatisfied

What happens if payment fails?

Email notification
Automatic retry (3 days)
Another retry (7 days)
Account suspended (14 days)
Downgrade to Free (30 days)

Can I change payment methods?

Yes! Add, update, or remove payment methods anytime in billing settings.

Do you charge tax?

Depends on your location:

US: Sales tax in applicable states
EU: VAT as required
Other: As per local regulations

Can I pay annually?

Yes! Switch to annual billing for 20% savings.

Is there a free trial?

The Free plan is available forever. Upgrade to paid plans anytime without trial period needed.

Next Steps

Pricing Plans

Compare plans and features

Usage Optimization

Reduce costs and optimize usage

Team Management

Manage team member costs

Support

Get help with billing

Billing & Payments

Pricing Plans

Usage Optimization

Team Management

Support

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